Terms and Conditions
Welcome to Thoughtful Gift. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General
These Terms and Conditions govern your use of our website and services. By placing an order, you agree to these terms in full.
2. Products & Availability
All products listed on our website are subject to availability.
We reserve the right to modify, discontinue, or update products at any time without prior notice.
3. Pricing & Payment
- All prices are listed in Nigerian Naira (₦)
- We strive to ensure pricing accuracy; however, errors may occur
- Payment must be made in full before orders are processed
We reserve the right to cancel or refuse any order in the event of pricing errors or suspected fraudulent activity.
4. Orders
Once an order is placed, you will receive a confirmation.
We reserve the right to cancel orders for reasons including but not limited to:
- Product unavailability
- Payment issues
- Incorrect information provided
5. Delivery
Delivery timelines and terms are outlined in our Delivery Policy.
While we aim to meet estimated delivery times, delays may occur due to factors beyond our control.
6. Returns & Refunds
Due to the nature of our products, returns may be limited.
However, if you receive a damaged or incorrect item, please contact us within 24 hours of delivery for assistance.
Refunds or replacements will be handled on a case-by-case basis.
7. User Responsibilities
By using our website, you agree to:
- Provide accurate and complete information
- Use the website for lawful purposes only
- Not engage in any activity that may harm or disrupt our services
8. Intellectual Property
All content on this website, including text, images, and branding, belongs to Thoughtful Gift and may not be used, reproduced, or distributed without permission.
9. Limitation of Liability
Thoughtful Gift shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective once posted on this page.
11. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.